Delivery Information

At Saucony Store, we understand that timely delivery is crucial to your shopping experience. That’s why we’ve streamlined our delivery process to ensure your orders reach you as quickly and efficiently as possible. Whether you’re shopping for a chic floral dress or a cozy sweatshirt, we’ve got you covered with our reliable shipping options.

Shipping Options

We offer two main shipping methods to cater to your needs:

  • Standard Shipping: For those who need their items a bit quicker, we use DHL or FedEx. This option costs $12.95 and typically delivers within 10-15 days after dispatch.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. This option delivers within 15-25 days after dispatch, perfect for those who are not in a rush.

Order Processing

Once you place your order, our team works diligently to process it within 1-2 business days. This includes picking, packing, and preparing your items for shipment. We ensure that every item is carefully inspected before it leaves our warehouse to guarantee you receive only the best.

Global Reach

Saucony Store ships globally, bringing our stylish and affordable fashion to women everywhere. However, please note that we currently do not ship to certain remote areas and parts of Asia. If you have any questions about shipping to your location, feel free to reach out to our customer service team at [email protected].

Tracking Your Order

Once your order is dispatched, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery in real-time. Whether you’re eagerly awaiting a new fall dress or a casual blouse, you’ll always know exactly when to expect your package.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, you have 15 days from the date of receipt to do so. Please ensure the item is in its original condition with all tags attached. For more details on our return policy, visit our Returns & Exchanges page.

Contact Us

If you have any questions about your delivery or need assistance with your order, our customer service team is here to help. You can reach us at [email protected] or visit our store at 128 Collins Avenue, Columbus, US 43213.

Thank you for choosing Saucony Store. We look forward to delivering your next favorite outfit!